Feature 01 - Client Lead
Route launch requests through one client-side owner.
The Client Lead can see unassigned client-owned requests, assign work to themselves or stakeholders, and keep visibility over client-side progress when the agency does not know whether marketing, legal, IT, operations, or leadership owns the answer.
- Magic-link access without client passwords
- Unassigned requests that need delegation
- Stakeholder assignment by email
- Visibility across client-owned launch work
Feature 02 - Stakeholders
Show each stakeholder only the work they need to finish.
Stakeholders see their assigned requests, due dates, request details, launch impact, comments, and progress context.
- Assigned actions with clear done criteria
- Comments attached to the launch request
- Project progress without the internal agency board
Feature 03 - Blockers
Connect client work to blockers and final approval.
Clients can flag blockers with a reason, giving the agency a clear signal to review, resolve, escalate, or adjust the launch plan. Completed requests, blockers, known exceptions, and approval status all support the same go-live decision.
- Blocked requests stay visible to agency users
- Blocker reasons explain what needs help
- Final approval follows the readiness trail
- Agency users can resolve blockers and keep launch readiness current